A section of the institute's board of management attending the ISO cerification training at the institute.


In a bid to keep up with the quality management and delivery of effective services, the institution is in the process of acquiring its ISO certification. Thus various activities have been on going to achieve this. One of such activities has been the top management training (the institution board of management and head of departments) where they were engaged in an interactive session to better understand their role in promoting the certification process.

Musakasa Technical Training Institute undertook the first phase of awareness training for it top management on November 10th and 11th 2017 at the institution. The adoption of a quality management system based on ISO 9001:2015 is a strategic decision that Musakasa Technical Training Institute has made in order to incorporate quality in all its operations. The process of meeting the requirements for certification against the ISO 9001:2015 Quality Management System standard will be undertaken in various phases with the stakeholders awareness training being one of the phases.

The training covered areas within the certification process like;

  • The fundamentals of Quality Management, ISO 9000 family of standards, Management System Concept and the principles of Quality Management
  • The structure and focus of ISO 9001:2015
  • Requirements of ISO 9001:2015 standard and how to implement the same in the Institute.
  • The role of strategic planning in implementation of ISO 9001:2015
  • Developing an implementation plan towards ISO 9001:2015 certification

An organization implements a quality management system based on ISO 9001:2015 to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements. Effective implementation of the system will lead to enhanced business efficiency and customer satisfaction and help the institution in achieving its strategic plans and further its vision.